Shipping policy – Ohio Peterbilt
0

Your cart is currently empty.

Continue shopping
Total: $0.00
View cart Check out
Toggle menu
0

Shipping policy

Order Processing

  • Orders are processed Monday–Friday, excluding holidays.

  • Orders placed by 12:00 PM EST are eligible for same-day processing. Orders placed after this time will be processed the next business day.

Shipping Methods

  • UPS Ground – Standard delivery for eligible orders.

  • UPS Next Day Air – Expedited shipping for customers who need parts delivered quickly.

Both UPS options are available for shipments to addresses located in:

  • Ohio

  • Michigan

  • Indiana

  • West Virginia

  • Kentucky

  • Pennsylvania

  • Texas

  • Rhode Island

  • Iowa

  • New Jersey

Tracking Order Status

  • Customers will receive a UPS tracking number via email once their order ships.

  • Order status can be checked anytime by visiting: ohiopeterbilt.com/account/orders

Local Delivery in Ohio

Ohio Peterbilt also offers local delivery within a 50-mile radius of any of our 10 Ohio locations. This service is available for orders shipping to addresses located within the state of Ohio only.

Free In-Store Pickup

We also offer free in-store pickup at any of our 10 Ohio Peterbilt locations. Customers selecting this option will be notified when their order is ready for pickup.

Processing Delivery Times

  • Orders are typically processed within 1–2 business days.

  • Delivery times vary based on the chosen UPS service and destination.

  • Local deliveries are scheduled promptly, and our team will notify you once the order is out for delivery.

Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery so we can assist with a resolution.

  • While Ohio Peterbilt is not responsible for delays or issues once UPS has possession of your order, our team will gladly help file a claim with the carrier on your behalf.

Shipping Restrictions

  • We currently ship only to addresses within Ohio, Michigan, Indiana, West Virginia, Kentucky, and Pennsylvania.

  • Local delivery is limited to qualifying Ohio addresses within 50 miles of one of our locations.

  • We do not deliver to P.O. Boxes. A valid street address is required for shipping and delivery.

  • Delivery times may be impacted by weather, holidays, or supply chain issues outside of our control.

Questions About Shipping?

If you have questions about shipping rates, delivery times, or special arrangements, please contact our team at (855) 861-1636.

Your cart

×