Driving Customer Uptime at Every Turn
At Ohio Peterbilt, we understand that every minute your truck is off the road costs you time, money, and efficiency. That’s why we’ve built our Uptime Center—a proactive, all-inclusive approach to keeping your fleet running at peak performance. From the moment you purchase your truck, Ohio Peterbilt is committed to providing comprehensive support at every mile and every turn.
Preventive Maintenance & Service Events
Scheduled Service Programs: Routine maintenance and inspections help prevent costly breakdowns before they happen.
Mobile Service Units: When you can’t make it to us, we bring the service to you—reducing downtime.
Proactive Service Events: Our service team schedules fleet-wide maintenance events to ensure optimal truck performance.
Rapid Repairs & Emergency Assistance
Xpress Diagnostics & Repair Scheduling: Fast, efficient diagnostics with priority scheduling to get you back on the road quickly.
Major Component Warranty Work: Certified technicians perform expert repairs on all major truck components.
Training & Customer Support
Uptime-Focused Training: Our experts provide in-depth training for fleet managers and drivers, ensuring they understand best practices for maximizing truck uptime.
Dedicated Uptime Coordinators: Our team works directly with you to optimize your maintenance strategy and service scheduling.
What is the Ohio Peterbilt Platinum Red Package?
Introducing the Ohio Peterbilt Platinum Red Package. Designed to keep your fleet running at peak performance. This premium package includes a $1,000 repair credit and exclusive access to our Uptime Center, where you’ll benefit from advanced diagnostics, real-time repair status updates, and expert support to minimize downtime.
Plus, enjoy priority service bay access, a dedicated support phone line, and other VIP perks that put your business first. With Platinum Red, we’re not just helping you maintain your trucks, we are helping you maximizing uptime and profitability.
What is Included in PLatinum Red
$1,000 Service Credit
Receive a $1,000 service credit for each new truck you purchase.
$150 Merchandise Gift Card
Buy the Peterbilt hats, shirts, and more you want with a $150 online gift card.
Service access to the PR Express Lane
Get priority service through our exclusive Platinum Red Express Lane for faster turnaround.
Prioritized mobile service scheduling*
Enjoy expedited mobile service scheduling to keep your fleet moving without delay.
Preferred PDI in Denton, TX Upfit Center*
Get your truck on the road even faster with preferred access to PDI and upfit services at our Denton, TX center.
Dedicated training, set up, and support
Receive personalized onboarding, training, and ongoing support tailored to your needs.
Uptime Center Access for your entire Peterbilt fleet
Maximize fleet performance with full access to our Uptime Center’s expert support.